Our People, Our Advantage
Technology plays an enormous role in the successful operation of Blueprint, but it’s our people who make a very real point of difference. Our team are all industry-trained professionals who appreciate just how important a customer-focused approach is in terms of working alongside them, understanding their needs and delivering the result they want and expect every time. Our dedicated staff are experts in their specialist fields and offer comprehensive advice and recommendations across a wide range of projects. Blueprint invests heavily in the training of our people with the aim of creating a working environment that offers a sense of pride, ownership and customer care.
Our Account Managers and Customer Service Representatives become an integral part of our clients’ teams, closely working with them to manage the quality production and on time delivery of all their printing, web and logistics requirements. Our supply partners also play an important role in delivering quality results to our clients and are required to meet both our customers’ high standards and our own. To ensure our clients receive a continuity of quality service and products at all times, we will agree with them the service levels and key performance indicators that will manage our ongoing working relationship…fundamentally, quality products & service; on time delivery and cost effectiveness.
OUR MANAGEMENT TEAM
Blueprint’s senior management team has many years of collective experience in providing complex printing & web development solutions to a wide range of businesses.
Blueprint was established with an original staff of three in Timaru in April 2004 by Managing Director Michael Lightbourne. Recognising a potential niche in the local and South Island market, the objective was to build a company which provided quality output, excellent customer service and support plus genuine value for money.
Following an incredibly busy initial 18 months it became apparent that to meet growing demand Blueprint would have to increase its capacity. To this end, the company purchased Rangiora Print, a privately owned full service print company with a solid trading history spanning some 22 years. An established reputation for producing award-winning work and cost-competitive pricing plus the company’s advanced technology including computer-to-plate (CTP) pre-press capabilities, hi tech printing presses and print finishing equipment made this acquisition an extremely attractive one. The company was subsequently relocated from the satellite outskirts of Christchurch in May 2006 to new premises in the city to bring its services closer to its clients.
To fulfill its goal of becoming a market leader, Blueprint recognized the need to be more than just a mere printing resource. Hence the move into electronic media by the purchase of Christchurch web design and e-business management company Innovative Media in August 2006 and Dunedin public company, E-Media, in June 2008. Blueprint offers a comprehensive range of totally integrated and specialist communication channels to our clients with the combination of traditional print and web-based capabilities. The current positioning line ‘more than ink on paper’ reflects our future-focused stance.
2004 - Blueprint opens design & printing facility in Timaru
2005 - Blueprint purchases Rangiora Print
2005 - Blueprint relocates to new premises in Christchurch
2006 - Blueprint purchases Innovative Media
2008 - Blueprint purchases E-Media